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RESERVATIONS
Grand Fiesta Americana
Meetings & Events
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RESERVATIONS
Cancun 18:15:49
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Meetings & Events

Meeting RFP

For Groups & Conventions the resort offers more than 80,000 sq. ft./8000 m2 of indoor and outdoor meeting space with an award-winning meetings and special events team that can organize gatherings of any type for groups from 10 to 1,700. The resort’s unique design allows for maximum privacy and offers a lavish 15,351 sq. ft. Grand Coral Ballroom along with 20 Breakout Rooms

Reviews

Recent Testimonials

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"Beautiful resort despite hurricane"

First of all this is my first time at this Beautiful resort and I am very sad I didn’t ’ get a lot more time to enjoy the beautiful amenities due to the weather.

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"Beautiful resort despite hurricane"

First of all this is my first time at this Beautiful resort and I am very sad I didn’t ’ get a lot more time to enjoy the beautiful amenities due to the weather. We arrived on 10/1 and so did tropical storm Gamma. So there was that. It was my husband’s birthday and we go to mexico approximately 3 to 4 x a year just not in the fall. ( Not again either) then we had some beauty and fun by the wonderful beach and they have one of the nicest beaches in Cancun. Very perfect swimming conditions. Very nice snorkeling too! Not too rough like many areas in hotel zone and down in Riviera Maya water is darker so this is truly perfection! Pool is fabulous with waiters to serve you food and drink at any moment! No problem ever getting a lounge chair or umbrella or just anything you ask for!! These people are there to get you whatever!! Truly amazing staff!! Poolside menu is yummy!! I loved my fish and chips and the hubs was eating tacos until he was looking like one!! Several kinds of tacos too, just so you dont get bored. :)Guacamole and chips thats very fresh ohh it is good!! Very fresh margaritas one after another before yours is gone they watch your glass! Might want to fast before you go because you can gain a few… just saying…

Then we noted the hurricane coming… night before we contemplated flying home… but alas our travel company assured us, we would be fine, “ these hotels are built for this” and by then we could not get a United flight out.. the next am was already too late. The inevitable came… with a letter under our door.. we would be evacuating to a shelter inland which was ultimately not so great ( I personally was more terrified of the large lizard in my room more than the storm but thats because I am a tad abnormal) and somewhat scary, lots of red ant bites still ouch, BUT!! Let me tell you, the General Manager and Adriana, his helper and she actually is administrative, so not to be called a “ helper” also were SO SO AWESOME Along with ALL the Staff!! I actually was getting sick going into the hurricane and had a fever starting a day ahead so was dreading this. I am an RN and knew I was possibly in need of an antibiotic but did not have one. As I got sicker throughout the 24 hrs in the childrens school lock down we were at, I weerily went to the Manager and stated to him I felt feverish and needed an MD. I didnt want to bother him because he had so much to deal with at the time. He immediately took notice and he and the staff took swift care of me. Transporting us quickly and efficiently asap soon-after and even paying for my MD visit and medication! Adriana went to the hospital pharmacy to get it for me as all pharmacias were closed. They changed my room to an upgraded suite which was lovely ( this was due to another reason) and delivered my medications to me that evening after we got back to resort!!

So impressive!! I know that was a long story but I wanted to share how above and beyond these people go to care for each and everyone. I was feeling much better by that night and could enjoy some food at the dinner before getting aboard a long flight the following day. It was no fault of theirs that a hurricane occurred. They really did a great job trying to make us feel comfortable while keeping us safe in a cat 4 hurricane! How Scary!! Oh and that cute nice guy at the front desk, Gabriel, with blue eyes, that upgraded our room, Thank you, I loved room 338! From room 317! Also the food is phenomenal and I had the best Chicken Caesar Salad, and Clam Chowder down in the restaurant that I have ever tasted… no joke, also the La joya chicken moule was great and my husbands steak was fabulous, not to mention the last night steak and lobster buffet.

To answer peoples questions, the buffets are open, however the employees hand you the food you ask for from behind the plexiglass and it is covered and all precautions are taken meaning you wear your mask when up and around in lobby etc, just not while eating or unless you want to while eating? Doubt that… and no all restaurants are not open at once they alternate nights and yes reservations are needed for some just see the concierge on first night there! Its great food for all! Enjoy!

"Awesome, Incredible, Going back!"

First of all I would like to say when you arrive you are greeted as old friends and when you leave you feel like family with all hotel staff from the manager Alberto to the gentleman moping floors!

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"Awesome, Incredible, Going back!"

First of all I would like to say when you arrive you are greeted as old friends and when you leave you feel like family with all hotel staff from the manager Alberto to the gentleman moping floors!

We went thru hurricane Delta with this establishment and had to be evacuated let me say it was a little scary at first as anything over a grade level 3 all hotels evacuate to s shelter, Govt. orders.

The hotel mgr and staff not only stayed with us the entire shelter experience they did not sleep for a day and half, staying up to make sure we were always fed and also to make sure we were safe, we were treated like family and felt secure and safe entire time in shelter.

When we got back all days lost were accommodated or refunded and the party began, they had music for us, the food was incredible the whole experience was just a dream come true, me and my wife Gerlie have traveled the world and have had great service but nothing compares to Alberto, Patricio, Gerrad, Eva, all staff eagerly waiting to help you, even bringing your plates to your table form the buffet, hands down the best experience we have ever had traveling, thank you for making us feel as family!