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Grand Fiesta Americana
Meetings & Events
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RESERVATIONS
Cancun 20:03:57
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LVX Preferred

Meetings & Events

Meeting RFP

For Groups & Conventions the resort offers more than 60,000 sq. ft./6000 m2 of indoor and outdoor meeting space with an award-winning meetings and special events team that can organize gatherings of any type for groups from 10 to 1,700. The resort’s unique design allows for maximum privacy and offers a lavish 15,351 sq. ft. Grand Coral Ballroom along with 13 Breakout Rooms

Reviews

Recent Testimonials

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"This was our first visit to Cancun"

The Grand Fiesta Coral Beach was beyond all our expectations. It starts with the staff and their happy, positive attitude in all they do.

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"This was our first visit to Cancun"

This was our first visit to Cancun. The Grand Fiesta Coral Beach was beyond all our expectations. It starts with the staff and their happy, positive attitude in all they do. Their focus is to make us happy, no matter what. The facility and rooms are spotless.The grounds flow to the ocean. There are multiples pools, lagoons, seating areas, three pools side bars with stools in the water, restaurants overlooking the pools and ocean. All food and drinks are included and the bartenders will do their best to make whatever makes you happy. The restaurants were great. Breakfast buffet or table served had a wide range of fruits, rolls, cereals, made to order omelettes, sausages, bacon, and a wide range of cheeses, yogurts, name it and it was there. Entertainment started with the poolside cellist and violinist midday and continued with water aerobics and water polo in one pool at 11AM and 12PM and late into the night with a DJ or live band in the lobby bar. Some dinners did cost extra and were worth the charge. Le Basilic (French) has a 6 course dinner with live piano and even two ballet dancers performing during dinner. the waiter Manuel was a treat with his performing and attention to his diners.The meal was an event that was unexpected and magical. Evening dinner on the beach was also not to be missed. You can tell we thoroughly enjoyed our stay of 8 days. We were impressed by the staff and their genuine joy in making us comfortable and happy. If you can, Go. Period

"Very enjoyable vacation"

We really enjoyed our time at this resort. It was a babymoon and my husbands first time to Mexico and to an all inclusive. We are not crazy COVID people but i mention several elements of COVID below to be aware of ahead of your stay to feel less stressed and prepared.

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"Very enjoyable vacation"

We really enjoyed our time at this resort. It was a babymoon and my husbands first time to Mexico and to an all inclusive. We are not crazy COVID people but i mention several elements of COVID below to be aware of ahead of your stay to feel less stressed and prepared. Here are some of the stand out elements of this resort for us.

Shuttle: we arranged airport transportation to and from the resort through the concierge. It was $70 each way so $140 total. We could have had up to 4 people for the same price. It was a private suburban SUV- it was very nice. The driver was timely each way and it was a stress free start and finish to our trip. It was easy to identify the driver at the airport as they had my name on a sign. I emailed the hotel ahead of time and set this up. We paid via credit card once we got to the hotel.

COVID test: you need a negative Covid test to return to the US. Upon check in, the hotel scheduled this for us, on site, the day before our travel. It was complimentary, they made the required copies of our passport for us. The test was timely with no lines and I received our results later that afternoon via email.

COVID insurance: at check in, the hotel offered a $4/day COVID positive insurance. This was in case you tested positive at the end of your stay and couldn’t leave. For a very small fee, we would have been guaranteed a room at an extremely reduced rate – $16?/day at the resort if we by chance tested positive. This seemed like a no brainer decision to us to opt into – which you can only do at arrival, not once you test positive. Luckily we did not have to use it but we paid minimalLy for this reassurance.

COVID precautions: the hotel is pretty strict about masking in public areas (lobby, elevators, hallways). They aren’t aggressive, but it is clearly the expectation. Be prepared with masks but they do have disposable for you. Obviously once sitting at a bar/restaurant or at the pool/beach or generally outside you don’t have to wear them. They do check your temperature and ask your room number at every restaurant and upon entering the hotel lobby should you come/go. I think it was part of their contact tracing protocol. Just something to be aware of.

Spa: this is a world class spa. We aren’t typical spa people but we have had our fair share of massages. This was the best spa experience of our lives. Every spa treatment (there are many options of varying time lengths and prices) includes a hydrotherapy experience as part of the price. This adds 2 hours to your spa experience as a guide takes you through this 10 step experience where you alternate between hot and cold experiences (steam room, mud room, ice room, sauna, hot tubs of varying temperatures), ending in a giant coed hydrotherapy pool. Then you go to your massage. The whole thing took us 4 hours to complete (we weren’t in a rush) and it was a real treat. The massages were great and honestly it felt like we were the only ones there despite that not being the case.

Rooms: all rooms have an ocean view. There is a small mini bar with snacks and drinks that are included in the price of your room and room service is timely and available 24/7 no extra charge. All rooms have a balcony, the bed was very comfortable and the room overall was sizable with a couch and a table area. I needed wifi for work for a few short meetings and it was reliable enough to stream a virtual meeting without issue. The bathroom was nice too but I felt the tub could use a refresh but by no means was a real issue. Water pressure was great and the included toiletries in the shower are name brand and full size.

Food: we are foodies so I was a little worried on the food front. However, we were really pleasantly surprised and felt it was up to par for an all inclusive. Service was always top notch at the restaurants buffet or sit down. I never felt like they were short staffed.

For breakfast, we always went to the buffet. Our strategy was to sit inside and to go early for the most enjoyable experience. Lots of options including a smoothie bar, lots of Mexican, plenty of American options, some custom stations too but it was the same every day- which was fine with me.

For lunch, they have pool/beach menus and one of the restaurants are open during the day. The secret is the awesome little authentic Mexican tent that sets up by the pool area. I ate tacos Al pastor every day. They have a few other options. The most authentic lunch option for sure. The line was always 10-15 deep but it went quickly. We had a bad experience at the lunch restaurant on our first day. We sat outside on the edge overlooking the water- but got totally attacked by birds. Just sit on the inside, you should be good.
For dinner, you can go back to the buffet which rotates cuisines each night. We never went, but I’m sure it would have been fine. We made dinner reservations each night at the restaurants. Do this right when you check in, as they recommend. Reservations do fill up and you won’t get your preferred time. The best is La Joya (Mexican) which we went to twice and Basilica (French) which is $50/per person extra. We went for our anniversary night.. it’s a prefixed 8 course menu with wine pairing. Apparently this hotel used to not be all inclusive and recently switched over likely due to survival after covid. These 2 restaurants are top rated with diamond awards and still maintained their excellence. We also enjoyed La Contoy which has more seafood and is the same location of the lunch restaurant but didn’t love Havana (Argentinian). The best part of Havana was the dancing duo – they were pretty good!
Beach/pool: I choose beach over pool any day. The pool is heated and has entertainment so it tends to be a little louder. Plenty of chairs but I noticed it got a bit more competitive for chairs once the weekend hit. I’m an early bird and enjoyed just setting up around 9 each day and had no problems. There are plenty of tables and umbrellas that can be set up for you.
Kids: this is a kid friendly but by no means kid centered resort. If you want to bring your kids- it’s a good option. If you are a couple- the kids are not overwhelming enough to be annoying, they are just noticeable. We spoke to a couple who had kids and I was impressed with what she was telling me about the security of the kid zone (and seemed to have a lot of options that her kids wanted to participate in) and the option to hire a nanny provided by the hotel for $10/hr for her younger kid that was still in diapers. The kid zone staff promptly called the parents when there was a small issue. For older kids- there is plenty of pool entertainment to participate in and there is a cool little game room where everything is free- arcade games, table games, etc.

Tips: the only cash we spent was tipping the staff. They have an ATM on site. We felt compelled to tip almost everywhere but that’s just us and perhaps an American norm. Over the course of the week, we spent about $200-$300 on tips.

We never left the resort (except for a walk) or really did any excursions but they could have been scheduled on site. You could walk to an area on the beach for jet skis, SUP, snorkel gear, ferry to Cozumel/Isla Mujeres, etc. but it just wasn’t anything we felt like doing. You could also book professional photos on site which we saw a few families do. The pools and beaches are lifeguarded. When it is windy, the current is strong and they are always pulling people away from rocky edges of the swimming area. There are also night time shows/entertainment, a shopping market that sets up on the weekend, wine and tequila tastings you could sign up for (free). It’s truly what you want to make it.
We would definitely come back to this resort.