Together, we are experiencing a global public health crisis that is unprecedented in our lifetime.
At Grand Fiesta Americana Coral Beach Cancun we emphasize that the well-being of our guests, employees and communities are of utmost importance. We have demonstrated our commitment through numerous implemented efforts recommended by the authorities. As we continue to monitor the evolving situation on COVID-19, we understand and respect guests concerns regarding its impact to travel plans. That is why; effective from now through December 15, 2020, guests can change their travel dates with no penalty up until 7 days prior to arrival.
For guests who made their booking via wholesalers, tour operators, or online travel agencies, we recommend contacting them directly regarding any changes or cancellations. For guests who booked directly, additional questions or urgent communications, you may contact us at +1 (888) 830 9008
We will continue to stay in close touch with all of you and look forward to the day things get back to normal, as we know they will.